Chefs cooking in kitchen

Seamless Installation

Providing a seamless installation experience

At Florigo, we believe that exceptional customer service is just as important as the quality of our products. Our commitment to providing a seamless installation experience sets us apart in the industry, ensuring that your journey with Florigo is smooth, efficient, and stress-free. From the moment you choose Florigo, we are dedicated to delivering top-notch service that exceeds your expectations.

Experience the difference that exceptional customer service can make. Visit our customer service page to learn more about our commitment to your satisfaction.

For the latest updates and insights, follow us on our social media pages. If you have any questions or need assistance, contact us at info@florigo.co.uk.
Choose Florigo for seamless installation and outstanding customer service – where your satisfaction is our priority.

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Man pictured tending to the support line in office

Pre-Installation Support

Our customer service begins long before the installation day. We offer comprehensive pre-installation support to ensure that you are fully prepared and informed:

Consultation and Planning: Our experienced team will work closely with you to understand your specific needs and requirements. We provide expert advice on the best equipment for your kitchen and help you plan the installation process to minimise disruptions.

Customised Solutions: Every kitchen is unique, and we tailor our solutions to fit your space perfectly. We offer customisable options and configurations to ensure that your new equipment integrates seamlessly into your existing setup.

Transparent Communication: We keep you informed at every step of the process, providing clear timelines and detailed information about what to expect during the installation.

Florigo frying range pictured in the installation process

Professional Installation

Our professional installation service is designed to be as efficient and hassle-free as possible, ensuring that your new equipment is up and running without delay:

Experienced Technicians: Our team of highly skilled technicians has extensive experience in installing Florigo equipment. They are trained to handle every aspect of the installation process with precision and care.

Minimising Disruptions: We understand that downtime can impact your business. Our technicians work efficiently to minimise disruptions to your operations, completing the installation quickly and smoothly.

Attention to Detail: We pay meticulous attention to every detail during the installation process, ensuring that your equipment is installed to the highest standards of safety and functionality.

Florigo stitched logo on chefs whites

Post-Installation Support

Our commitment to your satisfaction continues long after the installation is complete. We offer comprehensive post-installation support to ensure that you get the most out of your new equipment:

Training and Demonstration: Our technicians provide thorough training and demonstrations, ensuring that you and your staff are fully familiar with the operation and maintenance of your new equipment.

Ongoing Support: Should you have any questions or encounter any issues, our dedicated customer support team is always available to assist you. We offer prompt and reliable support to address any concerns and keep your equipment running smoothly.

Maintenance and Servicing: Regular maintenance is key to the longevity and performance of your equipment. We offer scheduled maintenance services to keep your equipment in optimal condition and prevent potential problems.

Chefs frying chips

Customer Satisfaction

At Florigo, customer satisfaction is at the core of everything we do. We are committed to building long-lasting relationships with our customers based on trust, reliability, and exceptional service:

Personalised Approach: We take the time to understand your unique needs and provide personalised solutions that meet your specific requirements.

Feedback and Improvement: We value your feedback and continuously strive to improve our products and services. Your insights help us enhance our offerings and better serve you in the future.

Exceeding Expectations: Our goal is to exceed your expectations at every stage of the process. From initial consultation to post-installation support, we are dedicated to providing a seamless and satisfying experience.